Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Work request management
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and provides accommodations for disabilities during the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions
Skills & Requirements
Must-have
customer-facing service
work request management
key inventory administration
payment processing
proactive customer communication
Nice-to-have
familiarity with FAMIS CMMS
knowledge of Workday
general office experience
good customer service skills
ability to maintain harmonious relationships
Key Requirements
high school diploma or equivalent
minimum two years relevant experience
criminal background and sex offender registry checks
Work Rights
Must have legal authority to work in the United States