Not specified; competitive pyy + benefits discusse...
On-site
Native-level english proficiency
Excellent writing and verbal communication skills
Strong interpersonal skills for global remote teams
Vonage is seeking a Customer & Tech Trainer for their AI team in Tel Aviv, Israel. The ideal candidate will blend creative writing, UX thinking, and technical skills to design and implement Virtual Agents that enhance customer communication
Job Summary
The role involves designing the user experience of Virtual Agents and working directly with clients to deliver end-to-end projects.
You will write and refine conversation scripts that reflect each customer's brand voice while using Vonage AI's no-code Studio.
Vonage offers competitive pay, benefits including discretionary time off, and opportunities for career advancement in a collaborative environment.
Matching Summary
Match Score: 85
Vonage is seeking a Customer & Tech Trainer for their AI team in Tel Aviv, Israel. The ideal candidate will blend creative writing, UX thinking, and technical skills to design and implement Virtual Agents that enhance customer communication.
Salary
Not specified; Competitive pay and benefits discussed during interview process
Skills & Requirements
Must-have
Native-level English proficiency
Excellent writing and verbal communication skills
Strong interpersonal skills for global remote teams
Nice-to-have
Familiarity with human-machine interaction principles
Experience publishing at least one Virtual Agent
Prior experience in conversation design
Key Requirements
Native-level English proficiency (spoken and written)
Ability to learn new systems quickly in a fast-paced environment