Customer Service Manager (account Management) - Miami, Fl

Canteen

Miami, Florida, US
Base: $60,000 - $65,000 / year; bonus/equity: year...
On-site
Client retention
Account standards compliance
Action plan implementation
Responsible for site visits and client retention, assisting branches with grand openings and ensuring compliance with local and national account standards

Job Summary

  • Responsible for site visits and client retention, assisting branches with grand openings and ensuring compliance with local and national account standards.
  • Develop an account level incremental sales plan with local management to track performance and increase profitability, while coordinating efforts to improve customer retention and client experience.
  • Associates at Canteen are offered many fantastic benefits including Medical, Dental, Vision, Retirement Plan, Paid Time Off, and more.

Matching Summary

Responsible for site visits and client retention, assisting branches with grand openings and ensuring compliance with local and national account standards.

Salary

Base: $60,000 - $65,000 / year; Bonus/Equity: Yearly Bonus Opportunity; Benefits: Medical, Dental, Vision, Retirement Plan, PTO

Skills & Requirements

Must-have

  • Client retention
  • Account standards compliance
  • Action plan implementation
  • Incremental sales planning
  • Customer experience improvement
  • Merchandising standards compliance
  • Travel to client sites

Nice-to-have

  • World class service passion
  • Enthusiasm and commitment

Key Requirements

  • Bachelor's degree preferred
  • 3 years driving experience
  • Valid Non-CDL Class C driver's license
  • 1-2 years customer service experience preferred
  • Ability to lift 50 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter