Mitarbeiter Elektronische Post Und Archivierung (m/w/d) (befr. 2 Jahre)
Datev
Nuremberg, Germany
Digital customer inquiry processing
Document archiving
Email routing
The team handles over 1.5 million digital customer inquiries annually, focusing on pre-sorting, completeness checks, and distribution to relevant departments
Job Summary
The team handles over 1.5 million digital customer inquiries annually, focusing on pre-sorting, completeness checks, and distribution to relevant departments.
Key responsibilities include reviewing, checking, and routing incoming emails, customer inquiries, and service contacts to the appropriate departments.
DATEV offers fair and transparent compensation, 13th salary, vacation pay, and numerous financial incentives, alongside 29 annual vacation days that increase with tenure.
Matching Summary
The team handles over 1.5 million digital customer inquiries annually, focusing on pre-sorting, completeness checks, and distribution to relevant departments.
Skills & Requirements
Must-have
Digital customer inquiry processing
Document archiving
Email routing
MS Office proficiency
Nice-to-have
Service and quality awareness
Fast learner
Reliable and flexible
Communication and teamwork
Key Requirements
Completed commercial apprenticeship or comparable skills