Showroom Experience Manager, Client Engagement + Experience

508

Base: $90,000.00 - $100,000.00; bonus/equity: annu...
Onsite
3-5+ years client experience or hospitality
Bachelor's degree in business or related field
Team oversight and coaching capabilities
MillerKnoll is seeking a Showroom Experience Manager to lead client engagements at their flagship showroom, focusing on delivering exceptional client experiences both in-person and virtually. The role requires strong leadership, collaboration with various teams, and a client-centric approach to hospitality and service

Job Summary

  • This role leads the planning and execution of distinctive client experiences at a MillerKnoll flagship showroom, ensuring seamless in-person and virtual engagements.
  • The position requires day-to-day oversight of local Client Engagement + Experience team members while partnering closely with Sales and Showroom Operations.
  • MillerKnoll offers a full spectrum of benefits including medical, dental, vision, 401(k), and paid time off alongside an annual discretionary incentive.

Matching Summary

Match Score: 85

MillerKnoll is seeking a Showroom Experience Manager to lead client engagements at their flagship showroom, focusing on delivering exceptional client experiences both in-person and virtually. The role requires strong leadership, collaboration with various teams, and a client-centric approach to hospitality and service.

Salary

Base: $90,000.00 - $100,000.00; Bonus/Equity: Annual discretionary incentive and equity awards available; Benefits: Full spectrum including Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • 3-5+ years client experience or hospitality
  • Bachelor's degree in Business or related field
  • Team oversight and coaching capabilities
  • Event strategy and immersive experience design
  • Cross-functional collaboration with Sales and Operations

Nice-to-have

  • Passion for sustainable and equitable design
  • Ability to work flexible evening schedules
  • Strong storytelling and presentation skills
  • Experience with virtual engagement platforms
  • Analytical mindset for feedback interpretation

Key Requirements

  • Bachelor's degree required
  • 3-5+ years of relevant experience
  • Prior team oversight or coaching preferred

Work Rights

Not specified

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