Program Manager, Psc

J&J FAMILY OF COMPANIES

Pittsburgh, Pennsylvania, United States of America
**
6 years healthcare operations experience
Patient service center program oversight
Hipaa compliance and regulatory adherence
** Johnson & Johnson is seeking a Program Manager for their Patient Service Center in Pittsburgh, PA, who will oversee program operations, ensure compliance, and enhance patient care. The ideal candidate should have significant experience in healthcare operations and proven leadership skills. **

Job Summary

  • The Program Manager oversees a dedicated Patient Service Center program ensuring smooth operations and strict compliance with healthcare regulations.
  • This role involves supervising, coaching, and mentoring a team to deliver excellent patient service while managing daily program operations.
  • Candidates must possess strong analytical skills to monitor KPIs, identify process improvements, and collaborate with leadership to optimize workflow efficiency.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Program Manager for their Patient Service Center in Pittsburgh, PA, who will oversee program operations, ensure compliance, and enhance patient care. The ideal candidate should have significant experience in healthcare operations and proven leadership skills. **

Skills & Requirements

Must-have

  • 6 years healthcare operations experience
  • Patient Service Center program oversight
  • HIPAA compliance and regulatory adherence
  • Team supervision and performance management
  • Standard Operating Procedure development

Nice-to-have

  • Advanced degree in related field
  • Fast-paced environment delivery
  • Cross-functional matrix collaboration
  • Training material creation skills
  • End user direct engagement

Key Requirements

  • Bachelor's degree in healthcare administration or business management
  • Minimum 6 years experience in HUB/specialty pharmacy or patient support
  • Proven leadership skills for inspiring and motivating teams
  • Experience in client-facing account or program management roles

Work Rights

Not specified

Tailored Resume

Cover Letter