Sr. Manager, Retention & Loyalty

Keenfootwear

Portland, OR, United States
Base: $144,000 - $153,000; bonus/equity: not speci...
On-site
Experience with klaviyo and shopify
Advanced analytical skills
Managing agency and technology partners
The Senior Manager of Retention and Loyalty leads the execution and optimization of lifecycle marketing programs to drive repeat purchase and increase customer lifetime value

Job Summary

  • The Senior Manager of Retention and Loyalty leads the execution and optimization of lifecycle marketing programs to drive repeat purchase and increase customer lifetime value.
  • This role supports a data-driven lifecycle ecosystem across owned channels, including email, SMS, and loyalty programs.
  • Success is measured by improvements in retention, purchase frequency, and LTV.

Matching Summary

The Senior Manager of Retention and Loyalty leads the execution and optimization of lifecycle marketing programs to drive repeat purchase and increase customer lifetime value.

Salary

Base: $144,000 - $153,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • experience with Klaviyo and Shopify
  • advanced analytical skills
  • managing agency and technology partners

Nice-to-have

  • strong cross-functional collaboration
  • excellent communication skills
  • ability to navigate ambiguity

Key Requirements

  • Bachelor's Degree in Business or Marketing
  • minimum six years of lifecycle marketing experience

Work Rights

Not specified

Tailored Resume

Cover Letter