Customer Service Representative - Order Entry

The Minka Group

Corona, CA, US
Hourly: $15.00 - $31.99; bonus/equity: bonus or in...
3d onsite
Accurate order entry
Email and ticket-based support
Written communication skills
The Customer Service Representative – Order Entry role is an entry-level opportunity within Minka’s Customer Service organization

Job Summary

  • The Customer Service Representative – Order Entry role is an entry-level opportunity within Minka’s Customer Service organization.
  • Primary Responsibilities include accurate order entry, validating pricing and shipping details, and responding to Zendesk tickets within 4 business hours.
  • The Minka Group offers a competitive benefits package supporting mental, physical, and financial well-being, including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.

Matching Summary

The Customer Service Representative – Order Entry role is an entry-level opportunity within Minka’s Customer Service organization.

Salary

Hourly: $15.00 - $31.99; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities

Skills & Requirements

Must-have

  • Accurate order entry
  • Email and ticket-based support
  • Written communication skills
  • Attention to detail
  • Microsoft Office 365 knowledge

Nice-to-have

  • Collaborative team player
  • Adaptable to diverse needs
  • Holistic well-being focus

Key Requirements

  • Prior Customer Service or Order Entry experience preferred
  • Zendesk experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter