Job Summary

• This role supports BlueCare Tennessee’s member experience and compliance strategy, with a strong focus on CAHPS performance, cross‑channel member communications, and TennCare and NCQA requirements.
• This role serves as the connective tissue between Quality, Communications, Digital, and Population Health teams—ensuring messaging is consistent, compliant, and strategically aligned across mail, web, social, and campaigns.
• Success in this role requires strong skills with member experience or CAHPS work, strong writing and synthesis skills, comfort coordinating across teams, and healthcare or regulated-environment experience.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's Degree or equivalent work experience
• 4 years professional work experience
• 3 years relevant work experience
• Proficient in Microsoft Office Suite
• Proven analytical and problem solving skills

Work Rights