Platform Support Analyst I

The Trade Desk

Ventura, CA, US
Base: $48,200 - $88,300 usd; bonus/equity: stock-b...
On-site
3+ years technical support experience
2+ years adtech industry knowledge
Strong sql and html proficiency
The Trade Desk is seeking a Platform Support Analyst I for their Ventura, CA location, responsible for addressing technical application issues, managing support requests, and contributing to documentation. The ideal candidate should possess strong SQL skills, experience in AdTech, and excellent problem-solving abilities

Job Summary

  • The Trade Desk is a global technology company handling over 1 trillion queries per day to create a better internet through intelligent advertising.
  • This role involves supporting application issues, resolving incidents within established SLAs, and executing stored procedures using SQL.
  • Employees are eligible for comprehensive healthcare, retirement benefits including a 401k match, and stock-based compensation grants.

Matching Summary

Match Score: 85

The Trade Desk is seeking a Platform Support Analyst I for their Ventura, CA location, responsible for addressing technical application issues, managing support requests, and contributing to documentation. The ideal candidate should possess strong SQL skills, experience in AdTech, and excellent problem-solving abilities.

Salary

Base: $48,200 - $88,300 USD; Bonus/Equity: Stock-based compensation grants available; Benefits: Comprehensive healthcare, 401k match, paid time off

Skills & Requirements

Must-have

  • 3+ years technical support experience
  • 2+ years AdTech industry knowledge
  • Strong SQL and HTML proficiency
  • Advanced MS Excel skills
  • Troubleshooting RTB and DSP platforms

Nice-to-have

  • Experience with Salesforce or Jira
  • Knowledge of offline attribution and pixels
  • Agile/Scrum workflow experience
  • Mentoring and training capabilities
  • Data-driven insights generation

Key Requirements

  • Bachelor's Degree from a four-year university
  • 3+ years relevant work experience as technical support representative
  • 2+ years of AdTech experience required

Work Rights

Not specified

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