Product Support Technology Integration Specialist

santillana.cat

Solihull, England, GB
Base: £49,519 - £60,660; bonus/equity: 10% bonus t...
Onsite
Process improvement and operational support
Dealer-facing team enablement
Data and reporting tools expertise
You will improve how parts and service teams operate by embedding digital tools, data, AI, and automation into everyday workflows across Europe, Africa, the Middle East, and Eurasia

Job Summary

  • You will improve how parts and service teams operate by embedding digital tools, data, AI, and automation into everyday workflows across Europe, Africa, the Middle East, and Eurasia.
  • The role offers a competitive salary package with a 10% bonus target, share scheme, contributory pension scheme, free car parking, and 27 days annual leave plus bank holidays.
  • Caterpillar is committed to empowering employees with helpful training, relatable mentors, global experience, and growth opportunities within a Fortune 100 company.

Matching Summary

You will improve how parts and service teams operate by embedding digital tools, data, AI, and automation into everyday workflows across Europe, Africa, the Middle East, and Eurasia.

Salary

Base: £49,519 - £60,660; Bonus/Equity: 10% Bonus target, Share Scheme (50% Company Matched); Benefits: Contributory Pension Scheme, Free Car Parking, 27 days annual leave + bank holidays

Skills & Requirements

Must-have

  • Process improvement and operational support
  • Dealer-facing team enablement
  • Data and reporting tools expertise
  • Automation and GenAI business use
  • Regional operational responsibility
  • Power BI and SQL skills

Nice-to-have

  • Cross-cultural communication
  • Independent problem solving
  • Change adoption experience
  • Working with digital tools like Microsoft Copilot
  • Building small automations and reports

Key Requirements

  • Experience in dealer operations or consulting
  • Experience enabling tool or process adoption
  • Experience with Power BI, SQL, or Snowflake
  • Experience with automation or GenAI in business
  • Ability to work onsite five days a week
  • No visa sponsorship available

Work Rights

Must be authorized to work in the UK; visa sponsorship not available

Tailored Resume

Cover Letter