Front Desk Receptionist/concierge (on-call)

Four Seasons Hotels & Resorts

Minneapolis, MN, US
Base: $23.07 ph; bonus/equity: not specified; bene...
Guest registration and checkout
Handling guest requests and inquiries
Operating various computer systems
The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment

Job Summary

  • The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.

Matching Summary

The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.

Salary

Base: $23.07 per hour; Bonus/Equity: Not specified; Benefits: Not available to On-Call employees

Skills & Requirements

Must-have

  • guest registration and checkout
  • handling guest requests and inquiries
  • operating various computer systems
  • professional and hospitable guest interaction

Nice-to-have

  • fostering connection and celebrating character
  • commitment to luxury with genuine heart
  • developing craftsmanship in guest service

Key Requirements

  • Minimum of 2 years of front office or related work experience preferred
  • High school education or equivalent experience
  • Reading, writing and oral proficiency in the English language
  • Ability to work irregular hours, weekends, and evenings

Work Rights

Must have valid work authorization for the U.S.

Tailored Resume

Cover Letter