Our associates celebrate lives. We celebrate our associates
Job Summary
Our associates celebrate lives. We celebrate our associates.
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
Matching Summary
Our associates celebrate lives. We celebrate our associates.
Salary
$50,000 to $100,000 targeted compensation
Skills & Requirements
Must-have
Prospecting daily
Obtain referrals
Network community relationships
Presentations to families
Timely client inquiry response
Build trust-based relationships
Team collaboration with funeral directors
Nice-to-have
Empathy and respect
Genuine concern
Offer solutions that provide value
Follow through on customer problems
Key Requirements
High school diploma or equivalent
1-2 years of college or equivalent experience
1-2 years customer service or sales experience preferred
Current state/province issued driver’s license
Insurance license if required by state/province law
Pass internal presentation certification within thirty days