Service Manager

Thomson Reuters

Not specified; not specified; comprehensive benefi...
Hybrid (2-3 days a week in the office)
Logistics and freight management background
Transportation management system (tms) experience
Leading complex global client engagements
Thomson Reuters is seeking a Service Manager for its ONESOURCE Pagero TMS team, focusing on managing complex client programs in the freight and logistics sector. The role requires strong leadership and communication skills, with an emphasis on building relationships and delivering high-quality service to multinational clients

Job Summary

  • This senior role serves as the primary point of contact for strategic multinational clients, managing the full lifecycle of transportation management system implementations.
  • The position requires genuine industry expertise in freight operations to drive platform adoption, network expansion, and measurable operational value for leading logistics operators.
  • Thomson Reuters offers a hybrid work model with flexible policies, comprehensive mental health benefits, and opportunities for professional growth in an AI-enabled future.

Matching Summary

Match Score: 85

Thomson Reuters is seeking a Service Manager for its ONESOURCE Pagero TMS team, focusing on managing complex client programs in the freight and logistics sector. The role requires strong leadership and communication skills, with an emphasis on building relationships and delivering high-quality service to multinational clients.

Salary

Not specified; Not specified; Comprehensive benefit plans including flexible vacation and retirement savings

Skills & Requirements

Must-have

  • Logistics and freight management background
  • Transportation Management System (TMS) experience
  • Leading complex global client engagements
  • Fluent in Swedish and English
  • Project planning and resource allocation

Nice-to-have

  • Hands-on EDI and API integration experience
  • Freight audit and payment process knowledge
  • Enterprise SaaS delivery background
  • Supply chain compliance across EU or APAC
  • Formal project management certification (PMP/PRINCE2)

Key Requirements

  • Bachelor's degree strongly preferred
  • Significant experience leading global client programmes
  • Proven track record in logistics or supply chain operations
  • Excellent communication skills in Swedish and English

Work Rights

Not specified

Tailored Resume

Cover Letter