Child Access/acute Intake Counselor

Seven Counties Services

Louisville, US
On-site
Clinical criteria
Emergency risk assessment
Triage
Provides telephone screening for people who call the SCS Access System, determining client eligibility and verifying coverage

Job Summary

  • Provides telephone screening for people who call the SCS Access System, determining client eligibility and verifying coverage.
  • Assesses callers for emergency risk, performs triage, and schedules and reschedules initial appointments.
  • Documents clients’ presenting problems and demographic data, ensuring compliance with Access standards and consulting with team members.

Matching Summary

Provides telephone screening for people who call the SCS Access System, determining client eligibility and verifying coverage.

Skills & Requirements

Must-have

  • clinical criteria
  • emergency risk assessment
  • triage
  • appointment scheduling
  • client information entry
  • Access standards compliance
  • community resource information

Nice-to-have

  • crisis counseling experience
  • principle-centered leadership
  • customer service responsiveness
  • continuous quality improvement

Key Requirements

  • Bachelor’s degree in Social Services, Human Behavior Sciences or related field
  • Minimum of one year experience in social services
  • Proficient word processing/data entry skills
  • Strong computer knowledge and skills
  • Strong communication skills
  • Basic office support abilities

Work Rights

Not specified

Tailored Resume

Cover Letter