Sales Support Representative - Residential Builder

Ferguson PLC

Minneapolis, MN, United States
Base: $20.57 - $32.91 hourly; bonus/equity: bonus ...
Customer inquiry handling via phone email chat
Use of crm and phone systems
Timely quotations and accurate sales orders
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves handling customer inquiries, supporting sales associates, and coordinating deliveries to ensure personalized customer service.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $20.57 - $32.91 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, family benefits

Skills & Requirements

Must-have

  • Customer inquiry handling via phone email chat
  • Use of CRM and phone systems
  • Timely quotations and accurate sales orders
  • Coordinate product deliveries
  • Sales upselling skills

Nice-to-have

  • Experience in plumbing HVAC or trades
  • Highly motivated customer service mentality
  • Ability to build customer relationships
  • Adaptability in fast-paced environment
  • General digital literacy including Microsoft Office

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Ability to respond quickly and make timely decisions
  • Ability to learn product knowledge and processes quickly

Work Rights

Not specified

Tailored Resume

Cover Letter