Customer Service Representative

GEICO

Macon, GA, United States
Base: $17.81 ph / $35,875 annually; bonus/equity: ...
Problem-solving
Customer support
Call center environment
GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there for customers when they need it most

Job Summary

  • GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there for customers when they need it most.
  • The Customer Service Representative role involves being the first contact for customers, answering billing questions, making policy changes, and providing recommendations to deliver personalized service.
  • GEICO provides a comprehensive Total Rewards program including market-competitive compensation, a 401K with a 6% match, performance incentives, tuition assistance, and access to mental healthcare and fertility/adoption assistance.

Matching Summary

GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there for customers when they need it most.

Salary

Base: $17.81 per hour / $35,875 annually; Bonus/Equity: Potential 10-15% base salary increase within first year; Benefits: Comprehensive Total Rewards program, 401K with 6% match, tuition assistance

Skills & Requirements

Must-have

  • Problem-solving
  • Customer support
  • Call center environment
  • Computer skills
  • Multitasking

Nice-to-have

  • Empathy
  • Adaptability
  • Receiving feedback
  • Innovation
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • Experience providing outstanding customer service
  • Effective communication skills
  • Willingness to learn new skills

Work Rights

Not specified

Tailored Resume

Cover Letter