BASE CAMP DIGITAL PTE. LTD. is seeking a Regional EUC Service Delivery Manager to oversee IT services and end-user computing support across the APAC region. The ideal candidate will have substantial experience in IT service management, strong leadership qualities, and a focus on enhancing customer satisfaction
Job Summary
Oversee customer and workplace services across multiple sites and countries in the APAC region.
Lead and mentor an onsite support team while ensuring adherence to ITIL standards and best practices.
Serve as the primary point of contact for regional stakeholders to align IT services with business needs.
Matching Summary
Match Score: 85
BASE CAMP DIGITAL PTE. LTD. is seeking a Regional EUC Service Delivery Manager to oversee IT services and end-user computing support across the APAC region. The ideal candidate will have substantial experience in IT service management, strong leadership qualities, and a focus on enhancing customer satisfaction.
Skills & Requirements
Must-have
End-user computing service delivery
APAC regional team management
ITIL framework adherence
Customer satisfaction improvement
Business continuity planning
Nice-to-have
Vendor contract negotiation skills
Cross-functional collaboration experience
Innovation and thought leadership
Data-driven service improvement approach
Key Requirements
Bachelor's degree in IT or Business Administration
ITIL certification required
Extensive experience managing teams across multiple APAC sites