Part-Time Facilities Helpdesk Coordinator

EXCELTEC PROPERTY MANAGEMENT PTE LTD

Jurong East, Singapore
Helpdesk operation experience
Cmms or ticketing system familiarity
Building services knowledge
The role serves as the first point of contact for users to manage feedback, service requests, and incident reports related to building operations

Job Summary

  • The role serves as the first point of contact for users to manage feedback, service requests, and incident reports related to building operations.
  • Candidates are expected to route urgent issues to maintenance staff and maintain accurate records in a Computerised Maintenance Management System (CMMS).
  • The company offers flexible work arrangements including part-time, night shifts, and weekend options to support work-life balance.

Matching Summary

The role serves as the first point of contact for users to manage feedback, service requests, and incident reports related to building operations.

Skills & Requirements

Must-have

  • Helpdesk operation experience
  • CMMS or ticketing system familiarity
  • Building services knowledge
  • Multitasking and organization skills
  • Professional communication abilities

Nice-to-have

  • Service-oriented mindset
  • Event support coordination
  • Flexible schedule availability
  • Night shift willingness
  • Weekend availability

Key Requirements

  • Prior helpdesk or customer service experience
  • Basic knowledge of building services
  • Familiarity with CMMS platforms

Work Rights

Not specified

Tailored Resume

Cover Letter