Customer Service Representative I | Campinas/sp

Diversey

Campinas, SP, Brazil
Hybrid
1 to 2 years experience in similar role
High school diploma required
Advanced spanish language skills
The job posting is for a Customer Service Representative I at Diversey in Campinas, SP, Brazil, offering a hybrid work model. The role involves managing customer orders, handling complaints, and ensuring effective communication across departments while requiring advanced Spanish and intermediate English skills

Job Summary

  • The role involves receiving, verifying, and entering orders into the system while managing rush order processes.
  • Candidates will collaborate across departments to resolve client complaints and ensure compliance with company policies.
  • The position requires strong organizational skills and the ability to document all interactions and addendums accurately.

Matching Summary

Match Score: 85

The job posting is for a Customer Service Representative I at Diversey in Campinas, SP, Brazil, offering a hybrid work model. The role involves managing customer orders, handling complaints, and ensuring effective communication across departments while requiring advanced Spanish and intermediate English skills.

Skills & Requirements

Must-have

  • 1 to 2 years experience in similar role
  • High school diploma required
  • Advanced Spanish language skills
  • Intermediate English proficiency
  • Intermediate Microsoft Office skills

Nice-to-have

  • Higher education degree preferred
  • Strong interpersonal communication skills
  • Emotional intelligence and empathy
  • Ability to work under pressure
  • Proactive problem-solving attitude

Key Requirements

  • 1-2 years minimum experience
  • High school diploma (Ensino Médio)
  • Advanced Spanish
  • Intermediate English
  • Intermediate Excel, Word, PowerPoint

Work Rights

Not specified

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