This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction
Job Summary
This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction.
Coordinating BPO and retained organization for credit management, collection, and dispute management processes.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction.
Skills & Requirements
Must-have
managing customer accounts receivables
contact customers on open account balances
resolve complicated collection cases
perform dispute root cause analysis
initiate dispute management workflow
apply collection strategy
conduct collection calls
Nice-to-have
fostering a great work culture
nurtures collaboration, diversity, growth
inspiring the highest standards of quality
employee engagement is a key focus
sustainability is an integral part
Key Requirements
2-4 years of experience in collection field
Native Arabic speaker
Excellent communication skills in English
Experience with SAP
Proficiency in Microsoft Office, particularly Excel