End User And System Technical Support Technician

THALES

Bendigo, Australia
Fully remote
Windows 11 desktop support
Microsoft 365 technologies
Servicenow ticketing system
The role will play a crucial role in providing End User Support & System Administration Support (Level 1.5 - L2 support)

Job Summary

  • The role will play a crucial role in providing End User Support & System Administration Support (Level 1.5 - L2 support).
  • Highly competitive and attractive remuneration, Fitness Passport Discount, Employee discounts, Modernised Paid Parental Leave, Veterans Leave, Novated Lease options, Family support, Personal & professional training development opportunities, Sonder – Wellbeing & Support Partner.
  • Applicants must be Australian Citizens and hold a minimum of a Baseline security clearance to meet defence industry requirements.

Matching Summary

The role will play a crucial role in providing End User Support & System Administration Support (Level 1.5 - L2 support).

Skills & Requirements

Must-have

  • Windows 11 desktop support
  • Microsoft 365 technologies
  • ServiceNow ticketing system
  • Active Directory, DNS, DHCP
  • Network, server, desktop hardware support

Nice-to-have

  • Positive outlook and attitude
  • Customer service commitment
  • Interpersonal and listening skills
  • Problem solving and root cause analysis

Key Requirements

  • Minimum of 3 years IT experience
  • Australian Citizen
  • Baseline security clearance

Work Rights

Australian Citizen

Tailored Resume

Cover Letter