Emergency Services Representative (on-site)

Concentrix

Charlotte, North Carolina, United States
Base: $27.10 - $31.84ph.; bonus/equity: + incentiv...
Provide medical instructions
Gather information for paramedics
Handle stressful calls
As an Emergency Services Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being

Job Summary

  • As an Emergency Services Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being.
  • The base salary range for this position is $27.10 - $31.84/hr., plus incentives that align with individual and company performance.
  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

As an Emergency Services Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being.

Salary

Base: $27.10 - $31.84/hr.; Bonus/Equity: plus incentives; Benefits: medical, dental, and vision insurance, EAP, registered retirement savings plan, paid time off and holidays, paid training days

Skills & Requirements

Must-have

  • provide medical instructions
  • gather information for paramedics
  • handle stressful calls
  • maintain high customer service

Nice-to-have

  • people-first inclusive culture
  • genuine sense of belonging
  • support each other's success
  • passion for customer experiences

Key Requirements

  • College 911 Communications/Public Safety Diploma
  • Police, Fire, or Paramedic programs
  • Certification through International Academy of Emergency Dispatch
  • CPR Certification
  • Emergency Service Volunteer

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter