Customer Experience Manager

Five Below

Southampton, PA, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service
Front end operations
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • The Customer Experience Manager is responsible for leading their assigned store to achieve and maintain customer service score goals and ensuring all crew members are Wowing the Customer.
  • Five Below offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service
  • Front end operations
  • Store cleanliness and recovery
  • Opening and closing procedures

Nice-to-have

  • Inspire with big ideas
  • Super energy and passion
  • Make workplace a WOWplace
  • Creative thinking
  • Maintain composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter