Service Agent (m/w/d)

Villeroy & Boch

Mettlach, Germany
Experience in customer service
Fluency in german and french
Knowledge of sap and salesforce
As a Service Agent, you are the first point of contact for customers

Job Summary

  • As a Service Agent, you are the first point of contact for customers.
  • You assist customers with inquiries related to online shopping.
  • You support customers patiently and in a solution-oriented way.

Matching Summary

As a Service Agent, you are the first point of contact for customers.

Skills & Requirements

Must-have

  • Experience in customer service
  • Fluency in German and French
  • Knowledge of SAP and Salesforce

Nice-to-have

  • Good listener
  • Calm under pressure
  • Solution-oriented mindset

Key Requirements

  • Experience in online retail or e-commerce
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter