UOB is seeking an Associate Officer for its Group Retail Operations, responsible for processing customer requests related to card services and improving operational efficiency. The role requires strong analytical skills and the ability to work in a fast-paced, collaborative environment, ideally suited for candidates with 1-2 years of banking experience
Job Summary
Process customers’ requests in the Card Services Financial Payment function, e.g Fund Transfer, SmartPay, Cashplus Instalment Loan, Cardholder Payment.
The role focuses on processing Cards Chargeback (Merchant & Cardholder).
Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team.
Matching Summary
Match Score: 85
UOB is seeking an Associate Officer for its Group Retail Operations, responsible for processing customer requests related to card services and improving operational efficiency. The role requires strong analytical skills and the ability to work in a fast-paced, collaborative environment, ideally suited for candidates with 1-2 years of banking experience.