Application Support Software Engineer II will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details
Job Summary
Application Support Software Engineer II will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details.
The role involves reading and reviewing configuration and source code to debug issues, suggesting fixes to the product team, and running database queries to verify data integrity.
Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Matching Summary
Application Support Software Engineer II will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details.
Skills & Requirements
Must-have
Troubleshoot application errors
Analyze logs
Root cause analysis
SQL queries
Mainframe technologies
COBOL, DB2, CICS, VSAM, JCL
Nice-to-have
Health & Wealth Domain knowledge
TBA application knowledge
Empathetic and inclusive culture
Proactive issue resolution
Key Requirements
Bachelor’s degree in Computer Science, MIS, or related technical field