Customer Assistance Representative I

jobs.ok.gov

Base: 40,000.00; bonus/equity: not specified; bene...
Office practices and procedures
Business arithmetic
Spelling punctuation grammar
Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures

Job Summary

  • Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures.
  • Employees are assigned responsibilities for performing entry level work in a training status to build their skills in providing services and assistance to clients and customers.
  • The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Matching Summary

Positions in this job family are assigned responsibilities related to providing services and assistance to taxpayers, customers, or clients and resolving questions and problems concerning state laws or agency policies and procedures.

Salary

Base: 40,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • office practices and procedures
  • business arithmetic
  • spelling punctuation grammar
  • effective working relationships
  • apply policies and procedures
  • communicate effectively orally and in writing

Nice-to-have

  • customer service representative experience
  • research laws and rules
  • inventory of materials

Key Requirements

  • one year of clerical office work experience
  • customer service representative experience
  • thirty semester hours of college
  • six semester hours in business or public administration

Work Rights

Not specified

Tailored Resume

Cover Letter