Order To Cash Process Lead, Americas

CSL Behring

Americas
On-site
Order to cash global standard
Process improvement initiatives
Business process documents creation
CSL Behring is seeking an Order To Cash Process Lead for the Americas, responsible for overseeing and improving the Order To Cash processes in this region. The ideal candidate will have extensive experience in process management, continuous improvement, and healthcare or pharmaceutical sectors

Job Summary

  • This role is accountable for CSL’s Order To Cash for the Americas region, covering customer management, order management, invoice to cash, and return processes.
  • You will analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements.
  • The role defines and implements Order to Cash global standards, KPIs/metrics, and solutions to drive operational excellence and governs continuous improvement initiatives.

Matching Summary

Match Score: 85

CSL Behring is seeking an Order To Cash Process Lead for the Americas, responsible for overseeing and improving the Order To Cash processes in this region. The ideal candidate will have extensive experience in process management, continuous improvement, and healthcare or pharmaceutical sectors.

Skills & Requirements

Must-have

  • Order to Cash global standard
  • process improvement initiatives
  • business process documents creation
  • continuous improvement philosophy
  • SAP S4 Hana proficiency

Nice-to-have

  • Agile deployment templates
  • CSL Values adherence
  • blue sky concept realization

Key Requirements

  • 8+ years' experience in process management
  • 5-7 years of Order Mgt, Customer Service & Fulfilment experience
  • 3-5 years of Order to Cash Global and Local Americas market knowledge
  • At least 2 years of experience in a leadership and project management role
  • Bachelor degree in relevant discipline

Work Rights

Not specified

Tailored Resume

Cover Letter