Senior Administrative Support Clerk

iA Financial Group

Québec, Québec, Canada
Hybrid
Open, monitor, and close disability claims
Manage administrative documents and communications
Perform financial operations related to files
iA Financial Group is seeking a Senior Administrative Support Clerk in a hybrid role based in Quebec. The position involves providing operational and team support in a high-volume environment, emphasizing attention to detail and strong communication skills

Job Summary

  • As a Senior Administrative Support Clerk, you will play a key role in ensuring the smooth flow of daily operations, meeting service standards, and actively supporting the Group Insurance team in a high‑volume environment.
  • Your main responsibilities include opening, monitoring, and closing disability claims, managing administrative documents, and performing financial operations related to files.
  • The company offers a healthy, safe, fair, and inclusive environment with competitive benefits, including flexible group insurance, a competitive pension plan, and a hybrid work environment.

Matching Summary

Match Score: 85

iA Financial Group is seeking a Senior Administrative Support Clerk in a hybrid role based in Quebec. The position involves providing operational and team support in a high-volume environment, emphasizing attention to detail and strong communication skills.

Skills & Requirements

Must-have

  • Open, monitor, and close disability claims
  • Manage administrative documents and communications
  • Perform financial operations related to files
  • Respond to operational questions
  • Distribute and prioritize work
  • Intermediate English proficiency

Nice-to-have

  • Rigor and strong attention to detail
  • Excellent prioritization skills
  • Strong ability to support a team
  • Pedagogical approach
  • Customer-service orientation

Key Requirements

  • Post-secondary diploma or 3 years of relevant experience
  • Experience in structured administrative or operational environment
  • Intermediate English proficiency

Work Rights

Not specified

Tailored Resume

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