Adoption Specialist (hybrid), English Speaking

AUTODESK TLV

San Jose, Costa Rica
Fluent english speaking
Aec software knowledge
Structured high-volume engagement
This role focuses on structured, high-volume engagement supported by data insights, targeted outreach, and repeatable onboarding and adoption motions

Job Summary

  • This role focuses on structured, high-volume engagement supported by data insights, targeted outreach, and repeatable onboarding and adoption motions.
  • You will guide customers through early adoption, monitor engagement, and intervene when usage is low.
  • We take great pride in our culture here at Autodesk – it’s at the core of everything we do.

Matching Summary

This role focuses on structured, high-volume engagement supported by data insights, targeted outreach, and repeatable onboarding and adoption motions.

Skills & Requirements

Must-have

  • Fluent English speaking
  • AEC software knowledge
  • Structured high-volume engagement
  • Monitor customer engagement
  • Provide actionable guidance
  • Salesforce documentation

Nice-to-have

  • Curious and proactive
  • Motivated by customer success
  • Comfortable engaging many customers
  • Build relationships rooted in trust
  • Passion for technology

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Two to four years customer-facing roles
  • Experience managing high-volume account portfolio
  • Ability to handle escalated customer situations

Work Rights

Not specified

Tailored Resume

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