Job Summary

• The role involves piloting the customer service activity across Grand Public, Industrial and Export scopes ensuring quality service and order reliability while managing a team of six customer service representatives.
• The position requires coordination between clients, commercial teams and internal functions to secure export flows, resolve disputes, and contribute to sales development and continuous performance improvement.
• Tarkett offers a comprehensive benefits package including performance-based variable pay, teleworking options, enhanced health coverage, employee discounts, and a recognized Top Employer certification.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum 5 years customer service/export experience
• Higher education in international trade or supply chain
• Strong knowledge of export documentation and international transport
• Experience with letters of credit and documentary collections
• Fluent English skills

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