Not specified; not specified; comprehensive health...
Onsite
Customer service experience in hospitality
Microsoft programs proficiency
High school diploma or equivalent
The Universal Agent is responsible for greeting guests, managing check-in/out procedures, and providing concierge services while enhancing the overall guest experience
Job Summary
The Universal Agent is responsible for greeting guests, managing check-in/out procedures, and providing concierge services while enhancing the overall guest experience.
A significant portion of the role involves qualifying guests for Wyndham Vacation Ownership presentations and managing the associated premium gift budget.
The company offers a diverse range of comprehensive health and welfare benefits including medical, dental, vision, and 401k with employer match.
Matching Summary
The Universal Agent is responsible for greeting guests, managing check-in/out procedures, and providing concierge services while enhancing the overall guest experience.
Salary
Not specified; Not specified; Comprehensive health and welfare benefits included
Skills & Requirements
Must-have
Customer service experience in hospitality
Microsoft Programs proficiency
High school diploma or equivalent
Ability to work under pressure
Cash handling and reporting skills
Nice-to-have
Vacation ownership experience preferred
Strong interpersonal communication skills
Professionalism in guest interactions
Knowledge of local area attractions
Team collaboration abilities
Key Requirements
Minimum one year of customer service experience
High School diploma or equivalent education
Experience in hospitality/hotel environment required