Customer Service Supervisor – Order Management

Medtronic UK

Competitive salary; short-term incentive (mip); fl...
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Lead customer service team
Manage order management processes
Oversee inventory activities
** Medtronic UK is seeking a Customer Service Supervisor for Order Management to lead a team focused on providing high-quality service to internal and external customers. The role requires experience in customer service operations, team leadership, and proficiency in ERP systems, with a strong emphasis on continuous improvement and collaboration. **

Job Summary

  • This role leads a customer support team responsible for providing accurate, timely, and high quality service to internal and external customers.
  • Medtronic offers a competitive Salary and flexible Benefits Package with eligibility for the Medtronic Incentive Plan (MIP).
  • The position focuses on team leadership, operational execution, continuous improvement, and delivering consistent customer experience.

Matching Summary

Match Score: 75

** Medtronic UK is seeking a Customer Service Supervisor for Order Management to lead a team focused on providing high-quality service to internal and external customers. The role requires experience in customer service operations, team leadership, and proficiency in ERP systems, with a strong emphasis on continuous improvement and collaboration. **

Salary

Competitive Salary; Short-term incentive (MIP); Flexible Benefits Package

Skills & Requirements

Must-have

  • Lead customer service team
  • Manage order management processes
  • Oversee inventory activities
  • Resolve customer inquiries
  • Ensure operational goals met

Nice-to-have

  • Six Sigma training or certification
  • Lean methodology experience
  • Regulated environment experience
  • SAP proficiency
  • Inclusive team environment

Key Requirements

  • Six Sigma Yellow Belt, Green Belt, or higher preferred
  • High School Diploma/GED with 5 years experience
  • Associate degree with 3 years experience
  • Bachelor's degree with 1+ year supervisory experience
  • Experience in regulated environment with quality focus

Work Rights

Not specified

Tailored Resume

Cover Letter