Service Drive Lane Manager

Baierl Acura

Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
Not specified
2-3 years assistant service manager experience
Toyota brand experience highly preferred
Spanish speaking preferred
Baierl Acura is seeking a Service Drive Lane Manager to oversee service operations, ensuring exceptional customer service and performance targets are met. The ideal candidate should have experience in a service management role, preferably with Toyota brand knowledge, and demonstrate strong customer service skills

Job Summary

  • The Service Drive Lane Manager is responsible for training, coaching, and supervising service consultants to ensure exceptional customer service.
  • This role involves scheduling daily work objectives, monitoring performance, and resolving open repair orders beyond the current week.
  • The position offers competitive pay with short-term and long-term incentives based on department production and manufacturer approvability.

Matching Summary

Match Score: 85

Baierl Acura is seeking a Service Drive Lane Manager to oversee service operations, ensuring exceptional customer service and performance targets are met. The ideal candidate should have experience in a service management role, preferably with Toyota brand knowledge, and demonstrate strong customer service skills.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Commission based off department/net and bonuses based on manufacturer approvability and department production; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • 2-3 years Assistant Service Manager experience
  • Toyota brand experience highly preferred
  • Spanish speaking preferred
  • Valid driver's license required
  • Acceptable driving record

Nice-to-have

  • Team player focused on customer service
  • Ability to multi-task in fast-paced environment
  • Strong organizational skills and detail oriented
  • Basic mechanical understanding of automobiles

Key Requirements

  • 2-3 years previous Assistant Service Manager or Service Manager experience
  • Valid driver's license in state of residence
  • High school graduate or equivalent
  • 18 years or older
  • Acceptable driving record

Work Rights

Not specified

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