The Clinical Specialist serves as a key partner to both customers and internal teams by supporting patient escalations, customer launches, staff training, and ongoing account performance
Job Summary
The Clinical Specialist serves as a key partner to both customers and internal teams by supporting patient escalations, customer launches, staff training, and ongoing account performance.
This role combines clinical knowledge, operational support, customer relationship management, and compliance expertise to ensure providers and patients have a seamless experience with Rx Redefined.
Medical, dental, and vision coverage - 100% of the employee premium is covered by Rx Redefined.
Matching Summary
The Clinical Specialist serves as a key partner to both customers and internal teams by supporting patient escalations, customer launches, staff training, and ongoing account performance.
Skills & Requirements
Must-have
patient escalations
customer launches
staff training
account performance
DMEPOS products
EMR systems
Nice-to-have
proactive and organized
patient-first mentality
fast-paced environment
Key Requirements
3+ years of experience
Active RN or LVN license preferred
Experience working within EMR/EHR systems
Understanding of patient documentation and compliance
Experience with DME distribution or healthcare technology preferred