Spécialiste Du Support Technique (crc) / Customer Technical Support Specialist (crc)
Airbus Canada Limited Partnership
Mirabel, Quebec, Canada
Attractive salary; annual bonus; group insurance p...
Hybrid
3 to 5 years aircraft maintenance experience
Ame licence e or m or bachelor degree
Knowledge of aircraft systems and structures
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment
Job Summary
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.
The position requires performing initial structural damage assessments and creating step-by-step action plans for troubleshooting mechanical or avionics systems.
Employees benefit from an attractive salary, annual bonus, group insurance, pension plan, and access to over 10,000 e-learning courses.
Matching Summary
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.
Salary
Attractive salary; Annual bonus; Group insurance plan, pension plan, share purchase plan
Skills & Requirements
Must-have
3 to 5 years aircraft maintenance experience
AME Licence E or M or Bachelor degree
Knowledge of aircraft systems and structures
Experience with customer support environment
Ability to work 24/7 rotational schedule
Nice-to-have
Strong interpersonal and communication skills
Fluency in French and English
Willingness to travel up to 25%
Experience using maintenance manuals
Ability to make decisions under stress
Key Requirements
AME Licence E or M
Bachelor degree in aviation engineering
3 to 5 years experience in aircraft maintenance
Good knowledge of aircraft Maintenance and Flight Ops manuals