Customer Service Representatives - Voice & Non-voice Accounts (for Pooling)

Acquire Intelligence

Quezon City, Philippines
Not specified; 14th month pyy after 5 years of con...
Onsite
Voice and non-voice channel experience
Strong written and verbal communication skills
Customer-focused mindset with problem-solving abilities
Acquire Intelligence is seeking Customer Service Representatives for voice and non-voice accounts in Quezon City and Pasig City, Philippines. The role involves providing customer support across multiple channels, focusing on problem-solving and delivering excellent service, while offering opportunities for growth and development within an innovative and supportive environment

Job Summary

  • The role involves handling inbound and outbound customer interactions across voice, chat, and email channels while resolving concerns.
  • Acquire Intelligence offers a dynamic team environment focused on innovation, teamwork, and continuous learning for long-term career growth.
  • Employees receive comprehensive benefits including HMO coverage, 24 paid time-off credits annually, and access to over 2,700 leadership training courses.

Matching Summary

Match Score: 85

Acquire Intelligence is seeking Customer Service Representatives for voice and non-voice accounts in Quezon City and Pasig City, Philippines. The role involves providing customer support across multiple channels, focusing on problem-solving and delivering excellent service, while offering opportunities for growth and development within an innovative and supportive environment.

Salary

Not specified; 14th Month Pay after 5 years of continuous service; Employee Referral Program up to ₱42,000 per hire

Skills & Requirements

Must-have

  • Voice and non-voice channel experience
  • Strong written and verbal communication skills
  • Customer-focused mindset with problem-solving abilities

Nice-to-have

  • Prior BPO or customer service experience
  • Ability to multitask effectively
  • Time management skills in fast-paced environments

Key Requirements

  • Relevant BPO or customer service experience
  • Strong communication skills (written and verbal)
  • Problem-solving and critical thinking capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter