Student Account Specialist 1

Indiana Wesleyan University

Marion, IN, US
Fully remote
Review student record changes
Apply state and federal regulations
Handle multiple payment types
Indiana Wesleyan University is seeking a Student Account Specialist 1 to manage student billing, provide customer service, and ensure compliance with financial regulations. The role emphasizes accuracy, attention to detail, and a strong commitment to the university's Christian values

Job Summary

  • The purpose of this position is to ensure accurate billing, provide customer service, and manage balances for enrolled students.
  • Employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
  • The role involves reviewing student records, applying regulations, and advising students on payment options to maintain current status.

Matching Summary

Match Score: 85

Indiana Wesleyan University is seeking a Student Account Specialist 1 to manage student billing, provide customer service, and ensure compliance with financial regulations. The role emphasizes accuracy, attention to detail, and a strong commitment to the university's Christian values.

Skills & Requirements

Must-have

  • Review student record changes
  • Apply state and federal regulations
  • Handle multiple payment types
  • Follow up on financial aid actions
  • Accurately assess past due status
  • Provide timely customer service via phone

Nice-to-have

  • Strong Christian commitment
  • Adhere to community lifestyle standards
  • Excellent interpersonal skills
  • Ability to handle confidential information
  • Analytical thinking skills

Key Requirements

  • Associates degree or work equivalent
  • Bookkeeping experience desired
  • Strong Christian commitment required

Work Rights

Not specified

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