Associate Product Support Specialist

Medtronic Diabetes

Prague, Czechia
Base: 424,800.00 czk - 637,200.00 czk; bonus/equit...
**
Fluency in polish language required
Advanced english skills (min b2)
Ability to handle multiple complex tasks
** Medtronic Diabetes is seeking an Associate Product Support Specialist in Prague, Czechia, to provide technical support and education to customers managing diabetes. The role emphasizes problem-solving and effective communication, with a focus on enhancing customer experiences in healthcare. The company offers a flexible work model and opportunities for professional growth within a mission-driven organization. **

Job Summary

  • The role involves providing vital product support and technical services to patients managing diabetes with Medtronic devices.
  • Employees will document customer feedback, identify product trends, and coordinate return flows for quality analysis.
  • Medtronic offers a competitive salary range of 424,800.00 CZK to 637,200.00 CZK along with flexible benefits and a short-term incentive plan.

Matching Summary

Match Score: 75

** Medtronic Diabetes is seeking an Associate Product Support Specialist in Prague, Czechia, to provide technical support and education to customers managing diabetes. The role emphasizes problem-solving and effective communication, with a focus on enhancing customer experiences in healthcare. The company offers a flexible work model and opportunities for professional growth within a mission-driven organization. **

Salary

Base: 424,800.00 CZK - 637,200.00 CZK; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible Benefits Package included

Skills & Requirements

Must-have

  • Fluency in Polish language required
  • Advanced English skills (min B2)
  • Ability to handle multiple complex tasks
  • Experience with medical device troubleshooting
  • Willingness to work shifts 7am-5pm

Nice-to-have

  • Passion for helping others
  • Knack for problem-solving
  • Interest in healthcare access and equity
  • Experience with outbound calling
  • Ability to present information clearly during emergencies

Key Requirements

  • Native Polish speaker
  • English proficiency level B2 or higher
  • Secondary or university education completed
  • Availability for 8.5 hour shifts within 7am-5pm

Work Rights

Not specified

Tailored Resume

Cover Letter