Client Care Representative

LifeWorks

44 Market St
Hybrid
Customer service excellence
Managing client service requests
Knowledge of health and wellbeing services
TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness

Job Summary

  • TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness.
  • The Client Care Representative is the first point of contact for clients seeking support and plays a vital role in delivering exceptional customer service across a comprehensive range of health and wellness services.
  • TELUS fosters an inclusive culture that embraces diversity and is committed to fair employment practices while supporting a collaborative and innovative team environment.

Matching Summary

TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness.

Skills & Requirements

Must-have

  • Customer service excellence
  • Managing client service requests
  • Knowledge of health and wellbeing services
  • Compliance with quality standards
  • Proficient in multiple systems
  • Hybrid working arrangement

Nice-to-have

  • Strong communication skills
  • Team collaboration
  • Adaptability to changing priorities
  • Detail-oriented work approach
  • Values-driven organization

Key Requirements

  • Full COVID-19 vaccination required
  • Compliance with internal policies and QA standards
  • Experience in customer service roles
  • Ability to handle confidential health information

Work Rights

Not specified

Tailored Resume

Cover Letter