Responsible for providing after-sales support to policy-related administrative processes
Job Summary
Responsible for providing after-sales support to policy-related administrative processes.
Attend to difficult requests/appeal cases/complaints from customers referred by sales channels, branches and ensure that these are resolved in a satisfactory manner.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Matching Summary
Responsible for providing after-sales support to policy-related administrative processes.
Skills & Requirements
Must-have
after-sales support
policy administrative processes
customer service standards
POS transactions
team performance monitoring
Nice-to-have
shaping the future
inspiring leaders
career growth opportunities
speak other languages
Key Requirements
Diploma in any disciplines
at least 2 years relevant experiences
Insurance industry experience
Competent verbal and written communication skills in English and Bahasa Malaysia