Front Desk Manager (Duty Manager)

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid based on hospitality industry norms unless otherwise stated).
2 years guest services experience
Lead front desk team operations
Manage rotating shift schedules
The South Beach International Hotel Management Pte. Ltd. is seeking a Front Desk Manager (Duty Manager) in Singapore to oversee front office operations and ensure guest satisfaction. The ideal candidate will have a high school diploma or a relevant associate degree, with at least two years of experience in guest services or related fields, and must be willing to work rotating shifts

Job Summary

  • This entry-level management position is responsible for leading the Front Desk, Bell/Door Staff, Call Center, and Guest Services teams.
  • The role requires managing day-to-day operations to ensure guest satisfaction while meeting financial objectives and operating budgets.
  • Candidates must be able to work rotating shifts including nights, weekends, and public holidays.

Matching Summary

Match Score: 75

The South Beach International Hotel Management Pte. Ltd. is seeking a Front Desk Manager (Duty Manager) in Singapore to oversee front office operations and ensure guest satisfaction. The ideal candidate will have a high school diploma or a relevant associate degree, with at least two years of experience in guest services or related fields, and must be willing to work rotating shifts.

Skills & Requirements

Must-have

  • 2 years guest services experience
  • Lead front desk team operations
  • Manage rotating shift schedules
  • Handle guest complaints and disputes
  • Supervise staffing levels daily

Nice-to-have

  • Strong interpersonal communication skills
  • Demonstrates honesty and integrity
  • Experience with credit policies
  • Ability to coach and mentor staff
  • Proactive problem-solving attitude

Key Requirements

  • High school diploma or GED required
  • 2 years experience in guest services or front desk
  • OR 2-year degree in Hospitality or Business Administration
  • Availability for night shifts and weekends

Work Rights

Not specified

Tailored Resume

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