Front Office Ambassador

Accor / ibis Styles Sepang KLIA

Sepang, Malaysia
On-site
Front of house guest facing experience
Opera cloud booking system proficiency
Luggage handling and physical fitness
Accor is seeking a Front Office Ambassador for the ibis Styles Sepang KLIA in Malaysia, tasked with delivering exceptional guest experiences by greeting visitors, managing reception duties, and ensuring a welcoming atmosphere. The ideal candidate should have previous front-of-house experience, strong communication skills, and the ability to handle guest inquiries effectively

Job Summary

  • The Front Office Ambassador serves as the first point of contact, welcoming guests with a smile and ensuring a memorable stay.
  • Employees are expected to maintain a clean reception area, manage emails and phone inquiries promptly, and coordinate effectively with other teams.
  • The role requires flexibility to work evenings, weekends, and holidays while maintaining high standards of appearance and service.

Matching Summary

Match Score: 85

Accor is seeking a Front Office Ambassador for the ibis Styles Sepang KLIA in Malaysia, tasked with delivering exceptional guest experiences by greeting visitors, managing reception duties, and ensuring a welcoming atmosphere. The ideal candidate should have previous front-of-house experience, strong communication skills, and the ability to handle guest inquiries effectively.

Skills & Requirements

Must-have

  • Front of House guest facing experience
  • Opera Cloud booking system proficiency
  • Luggage handling and physical fitness

Nice-to-have

  • Previous luxury hotel establishment experience
  • Strong teamwork and communication skills
  • Adaptability to rota changes and holidays

Key Requirements

  • Previous Front of House experience essential
  • Opera Cloud software experience required
  • Good health and general fitness level

Work Rights

Not specified

Tailored Resume

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