Customer Service Lead

Lafayette Animal Hospital

Base: $22 ph; bonus/equity: not specified; benefit...
3 years of customer service experience
1 year of veterinary experience
Strong verbal and written communication skills
This role blends exceptional client service with team supervision and operational support

Job Summary

  • This role blends exceptional client service with team supervision and operational support.
  • You will serve as the first and last point of contact for clients while guiding the reception team.
  • We offer a supportive leadership team with a strong emphasis on professional growth.

Matching Summary

This role blends exceptional client service with team supervision and operational support.

Salary

Base: $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off

Skills & Requirements

Must-have

  • 3 years of customer service experience
  • 1 year of veterinary experience
  • strong verbal and written communication skills

Nice-to-have

  • passionate about veterinary care
  • mentoring and coaching skills
  • team-oriented work environment

Key Requirements

  • high school diploma required
  • degree in veterinary field preferred
  • 1-2 years of leadership experience preferred

Work Rights

Not specified

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