Nscale is seeking a Senior Service Delivery Manager to enhance customer satisfaction and manage relationships in their GPU cloud services for AI. The ideal candidate will have a strong technical background, particularly in cloud computing and virtualization, with at least three years of relevant experience
Job Summary
Senior Service Delivery Managers act as trusted advisors responsible for a portfolio of customers to ensure satisfaction and strengthen relationships.
The role requires technical capability to advise on cloud deployment, technology integration, and leading service optimization activities including API integration.
Nscale offers a highly competitive package with base salary plus equity, reviews every 12 months, and a human-first flexible remote work environment.
Matching Summary
Match Score: 85
Nscale is seeking a Senior Service Delivery Manager to enhance customer satisfaction and manage relationships in their GPU cloud services for AI. The ideal candidate will have a strong technical background, particularly in cloud computing and virtualization, with at least three years of relevant experience.
Salary
Base: $90,000 - $130,000 USD; Bonus/Equity: Eligible for bonus and equity programs; Benefits: Medical, dental, vision, flexible paid time off, parental leave, retirement plan
Skills & Requirements
Must-have
3+ years in SDM or TAM role
High level of general technical competence
Background in virtualisation ideally VMware
Good working knowledge of Cloud Computing IaaS and PaaS
Nice-to-have
Self-motivated proactive and results driven
Continuous learning approach to evolving technologies
Excellent stakeholder management and teamwork skills
Key Requirements
3+ years experience in SDM or TAM role
Knowledge of virtualisation and VMware
Understanding of business domain and customer goals