Build and lead a high-performing, well-respected team of Customer Success Specialists in Japan to ensure customer success across the entire customer lifecycle
Job Summary
Build and lead a high-performing, well-respected team of Customer Success Specialists in Japan to ensure customer success across the entire customer lifecycle.
Drive product adoption and maximize business value through targeted customer engagements, sharing industry best practices, and fostering deep product understanding.
Collaborate closely with Sales, CX Delivery, and Renewals teams to deliver an industry-leading customer experience and provide lifecycle feedback to improve products and offers.
Matching Summary
Build and lead a high-performing, well-respected team of Customer Success Specialists in Japan to ensure customer success across the entire customer lifecycle.