Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, Florida, United States
Competitive pyy; benefits: medical, dental, vision...
**
Customer focused and energetic attitude
Strong verbal and written communication skills
Experience in customer service or call center
** Wesley Chapel Toyota is seeking a Service Business Development Center Agent who excels in customer service and is motivated to grow within a supportive team environment. The position involves customer interactions, appointment scheduling, and maintaining customer records, with an emphasis on problem-solving and positive experiences. Ideal candidates will have strong communication skills and experience in customer service, with a preference for bilingual applicants. **

Job Summary

  • The role involves handling outbound and inbound phone calls as well as responding to internet leads via email and phone.
  • Employees will determine customer needs, schedule service appointments, and ensure a positive customer experience within an award-winning team environment.
  • The company offers competitive pay, comprehensive medical benefits, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Wesley Chapel Toyota is seeking a Service Business Development Center Agent who excels in customer service and is motivated to grow within a supportive team environment. The position involves customer interactions, appointment scheduling, and maintaining customer records, with an emphasis on problem-solving and positive experiences. Ideal candidates will have strong communication skills and experience in customer service, with a preference for bilingual applicants. **

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Vehicle discounts available

Skills & Requirements

Must-have

  • Customer focused and energetic attitude
  • Strong verbal and written communication skills
  • Experience in customer service or call center

Nice-to-have

  • Bilingual Spanish speaking ability
  • Experience with Volie, CDK, or XTime software
  • Highly organized with attention to detail

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter