Customer Operations Manager

Integer

**
7+ years medical device experience
Bachelor's degree in business
Iso certification adherence
** Integer is seeking a Customer Operations Manager to provide leadership and customer-focused solutions within their Site Leadership Team. The candidate will work closely with various departments to ensure exceptional service to factory direct customers and enhance overall customer experience. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • The manager will work directly with factory direct customers to support quoting, order entry, and general service needs while enhancing the Customer Experience for Enterprise accounts.
  • This role requires adhering to all safety, environmental, security, and quality requirements including FDA regulations and ISO Certification standards.

Matching Summary

Match Score: 75

** Integer is seeking a Customer Operations Manager to provide leadership and customer-focused solutions within their Site Leadership Team. The candidate will work closely with various departments to ensure exceptional service to factory direct customers and enhance overall customer experience. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • ISO certification adherence
  • FDA regulatory compliance
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration
  • Process improvement mindset
  • Strategic relationship building
  • Leadership and team guidance

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and QMS
  • Experience with S&OP forecasting processes

Work Rights

Not specified

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