Guest Services Representative Pt

Dow Event Center

Kansas City, MO, United States
Deliver exceptional service
Address guest questions and concerns
Resolve guest concerns professionally
Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center

Job Summary

  • Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center.
  • Respond to guest questions or complaints in a timely and professional manner and offer assistance while maintaining a world class service mindset.
  • Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Matching Summary

Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center.

Skills & Requirements

Must-have

  • deliver exceptional service
  • address guest questions and concerns
  • resolve guest concerns professionally
  • work in fast-paced environment
  • interact calmly with guests

Nice-to-have

  • energetic and engaging manner
  • world class service mindset
  • positive customer service attitude

Key Requirements

  • High School Diploma or equivalency
  • Minimum 1 year customer service experience
  • Ability to speak and understand English
  • Ability to work evenings, weekends, and holidays
  • Ability to push up to 300lbs on wheels

Work Rights

Not specified

Tailored Resume

Cover Letter